How We Operate
Here at SOS, we handle everything from load transfer to towing and repairs. Our job is to prioritize your driver and product’s safety before everything else, and we keep you in the loop throughout the process. We begin by assessing the situation and sending immediate assistance while proactively communicating updates on the status of the road call. Depending on the issue, we will either perform temporary or permanent repairs or arrange a substitute delivery vehicle for urgent load transfers.
Our team retains logs of previous roadside assistance so that we waste no time when we receive your call. In this way, our technicians stay updated on what to expect, and the process of verifying the problem is streamlined.
For nearly two decades, SOS has been providing 24/7 emergency roadside assistance for truck breakdowns to customers in Dallas, Fort Worth, and surrounding areas. We understand how stressful and time-consuming it can be to experience mechanical or tire failure on the side of a busy road. That’s why we use only the latest software and diagnostic equipment so you can stay on schedule with your commitments. We take care of all mechanical or tire troubles that your fleet may be facing. At the first point of contact, we’ll send a qualified technician and a licensed truck to your location for efficient repairs or replacements.
Here are some examples of what our service includes:
- Starting and acceleration
- Brakes and pneumatic system
- Circuit breakers
- Electrical connections
- Frozen air and fuel lines
- Steering and suspension
In terms of roadside assistance, we extend unparalleled, step-by-step support. If you have any queries, reach out to us anytime.